Frequently Asked Questions
Can I come to your location to purchase?
At this time, we are delivery only.
How fresh is the cold-pressed juice that I receive?
Every bottle is cold-pressed fresh the morning of your delivery.
How long does my juice last?
Our juices should be kept refrigerated at all times and are best enjoyed within 7 days of delivery.
Is this juice pasteurized?
No. Our juices are cold-pressed and unpasteurized, meaning the natural vitamins, minerals, and enzymes remain intact. Because they are unpasteurized, they are not recommended for babies, young children, the elderly, pregnant individuals, or anyone with a compromised immune system.
When will I receive my order?
We deliver every Tuesday between 9:00 AM and 3:00 PM.
Do you deliver to my area?
We currently deliver to the follow ZIP codes:
- 29401
- 29403
- 29405
- 29409
- 29424
- 29426
Don't see your area? We'd still love to hear from you! Contact us to let us know where you'd like Fresh Is Best to deliver next.
When do i need to place my order for tuesday delivery?
Orders must be placed by Monday at 5:00 PM for Tuesday delivery. Orders placed after 5:00 PM on Monday will be delivered the following Tuesday.
Do I need to be home for my delivery?
Yes! Because our juices are made fresh to order and require refrigeration, someone must be available to receive your delivery or you must leave a cooler outside for us to place your order in.
If a cooler is not available, you have two options:
- Add a disposable cooler to your order for a required, non-negotiable fee, and we'll safely leave your juices inside.
- Pick up your order from our location at a later date if delivery cannot be completed.
If I miss my delivery, can I get a refund?
Since every order is made fresh specifically for you, we cannot offer refunds or replacements for missed deliveries or orders that are not picked up. Thank you for helping us keep your juices fresh and safe!